Frequently Asked Questions

Are sessions held in person or via telehealth?

We offer a hybrid model of service. We usually see children and adolescents in person and can meet with parents via video conference.  We are happy to work with each family to determine the best plan for their needs.

Will services be covered by my insurance plan?

Our office does not contract with any insurance companies. Some insurance plans offer some reimbursement for out-of-network services, at your request we can provide a detailed monthly receipt for you to submit directly to your insurance provider. We recommend that you contact your insurance company directly to determine out-of-network benefits.  If you choose to submit a claim to your insurance company, your insurance may not cover some or all of the services.  This notice is in accordance with the  No Surprises Billing Act, which went into effect January 1, 2022.

What Can I expect?

EVALUATIONS

Evaluations are undertaken to provide information to parents, schools and other professionals regarding a child’s areas of strengths/weaknesses, diagnoses and potential interventions.  Evaluations can address diagnostic questions related to Giftedness, Learning Disabilities, Autism Spectrum Disorders, Depression, Anxiety and ADHD.

Psychoeducational Evaluations include:

  •   Interviews with parents and student
  •   Direct testing of student’s cognitive and processing skills
  •   Direct testing of student’s academic achievement
  •   Direct testing of student’s social and emotional functioning
  •   Behavior questionnaires completed by parents and teachers
  •   Consultations with other professionals (as needed)
  •   Review of school records (as needed)
  •   Review of previous psychological reports
  •   Scoring and interpretation of testing data
  •   Written summary of testing results
  •   Feedback session to review findings and specific recommendations

Gifted Evaluations include:

  • Brief interviews with parents and student
  •   Direct testing of student’s cognitive abilities
  •   Scoring and interpretation of testing data
  •   A written summary of testing results
  •   Feedback session to review results and recommendations

 Social-emotional & behavioral Evaluations include:

  •   Interviews with parents and child
  •   Direct testing of student’s social and emotional functioning
  •   Behavior questionnaires completed by parents and teachers
  •   A review of school and other records (as needed)
  •   Consultations with other professionals (as needed)
  •   Scoring and interpretation of testing data
  • A written summary of testing results
  • Feedback session to review findings and specific recommendations

What does my psychoeducational evaluation or social-emotional and behavioral evaluation cover?

Dr. McKenzie’s fees include the initial parent interview, the direct contact hours spent administering the psychological tests, a feedback meeting, and a comprehensive written report with practical and specific recommendations. 

Do you have payment plans?

Options for convenient payment plans can be discussed upon request.

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